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Klaus Enzenhofer

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Top Stories by Klaus Enzenhofer

"We expect that the revenue made via our mobile apps will cross the 50% mark within this year!" Most of our eCommerce customers are starting to say this to us. These customers have driven their businesses to the web and have successfully applied Real User Monitoring (RUM) for web. They have found and fixed many of the common performance problems described in Top 8 Performance Landmines, 5 Steps to improve eCommerce Performance and What if A/B Testing fails to improve conversions. As these customers start seeing an increase in revenue from mobile they have to extend their RUM capabilities from Web-only to all end user devices including mobile web and mobile native apps. What does a mobile RUM solution have to track? From a "classical" web perspective we learned that a RUM solution has to answer the following four questions for our clients: Who are my customers? Are m... (more)

You Only Control One-Third of Your Page Load Performance!

You don't agree with that? Have you ever looked at the details of your page load time and analyzed what really impacts Page Load Time? Let me show you with a real life example and let me explain that in most cases you only control 1/3 of the time required to load a page as the rest is consumed by third-party content that you do not have under control. Be Aware of Third-Party Content When analyzing web page load times we can use tools such as dynaTrace, Firebug or PageSpeed. The following two screenshots show timeline views from dynaTrace AJAX Edition. The timelines show all networ... (more)

Third-Party Content Management Applied

Today's web sites are often cluttered up with third-party content that slows down page load and rendering times, hampering user experience. In my first blog post, I discussed how third-party content impacts your website's performance and identified common problems with its integration. Today I want to share the experience I have had as a developer and consultant with the management of third-party content. In the following, I will show you best practices for integrating third-party content and for convincing your business that they will benefit from establishing third-party manage... (more)

How to Monitor Swift/iOS8 Applications for Crashes and Performance Issues

Apple just came out with the new programming language Swift. According to Apple, Swift will make it a lot easier and more fun to develop apps for both iOS and OS X. That's in contrast to the current language, Objective-C, which is somewhat antiquated and considered by many to be difficult to use. Although Swift is easier to use, we're sure that there will be issues like crashes, slow request, errors and so on as we already know it from Objective-C and other languages. We also know that business will ask for usage statistics. This is the reason why we immediately investigated Swif... (more)

With Confidence Through the Holiday Season: Manage Success in Production

In our last two articles, we discussed what we have learned from last year's holiday season as well as things that we can do in the preparation phase for this year's upcoming event. In this blog we show you those dashboards and data points you need throughout the holiday season to make it a success. The top goal for eCommerce sites is to ensure high conversion rates as this converts into business. IT's responsibility is to ensure that consumers can use the eCommerce site in an "enjoyable" way. But there is much more than measuring the UpTime or Response Time of your services. The ... (more)