Website Traffic Surge: Is It Marketing Driven or a Bot Attack?
Nobody wants to be in the news with headlines like this, but it happens. I'd
like to share an interesting experience I had when meeting on site with an
anonymous customer. I've since noticed this same problem a few times,
concerning email marketing, conversion impact, nervous operators, CDNs and
what happens if there is no communication between the marketing teams and IT
Is it a bot/denial of service attack or a "successful" marketing effort that
caused this increase in traffic and degradation in response time?
It was back in January when I arrived at the operations center of the
customer and instead of the usual warm welcome, the head of operations -
let's call him Hugo - just said: "I'm glad you're here! I think we have a
bot/denial of service attack from Asia currently going on. Look at th... (more)
You don't agree with that? Have you ever looked at the details of your page
load time and analyzed what really impacts Page Load Time? Let me show you
with a real life example and let me explain that in most cases you only
control 1/3 of the time required to load a page as the rest is consumed by
third-party content that you do not have under control.
Be Aware of Third-Party Content
When analyzing web page load times we can use tools such as dynaTrace,
Firebug or PageSpeed. The following two screenshots show timeline views from
dynaTrace AJAX Edition. The timelines show all networ... (more)
I just heard an interesting story from Runtastic, who is one of our Mobile
Real User Monitoring customers. Runtastic's main mobile app allows their
users to track their sport activities such as running, biking, hiking or
skiing. They had a user complaining about too high speed. He didn't actually
complain about the performance of the app but instead complained about his
average speed during his workout as calculated by the app. After his one hour
biking session, the app showed the he covered a distance of 490 km - that
would probably be a world record and give him the yellow shir... (more)
With the establishment of mobile web and native mobile apps, your website
isn't the only customer touch point anymore. Mike Austin, Director of
e-Commerce at RoomsToGo said it best:
"Our customers expect the same experience throughout all our channels no
matter if it is the website, mobile site or the real physical store!"
How can you measure the user experience across the various channels your
customers use to interact with you? Let's see what we can do to make the user
experience quantifiable so we can make informed data-driven decisions.
If we look at the different channel type... (more)
Apple just came out with the new programming language Swift. According to
Apple, Swift will make it a lot easier and more fun to develop apps for both
iOS and OS X. That's in contrast to the current language, Objective-C, which
is somewhat antiquated and considered by many to be difficult to use.
Although Swift is easier to use, we're sure that there will be issues like
crashes, slow request, errors and so on as we already know it from
Objective-C and other languages. We also know that business will ask for
usage statistics. This is the reason why we immediately investigated Swif... (more)